Warranties

Warranties


This warranty information stated below is for furniture purchases made from the

 iStyle Furniture showrooms. Thank you.

1 -Year Free Parts & Labor  Manufacturers Warranty


iStyle Furniture offers a 1-year warranty from date of purchase against manufacturer's defects with free parts and labor. Qualified defects will be repaired or replaced at company's option, at no cost to the customer. Customer is responsible for transportation to and from service location.

Limited Frame Warranty


iStyle Furniture offers a One Year Warranty on the inner frame construction used in sofas, love seats, chairs, ottomans, sectionals and sleepers. Recovering the frame voids all warranties. After one year from the date of purchase, the customer will be responsible for parts, labor and transportation to and from service locations. The warranty does not cover damage as a result of misuse, abuse, accident, commercial use, institutional use, or shipping damage. After one year from the date of purchase, the customer will be responsible for labor and transportation to and from service location.


WARRANTY EXCLUSIONS: All iStyle Furniture warranties carry the following exclusions: The warranties do not cover damage as a result of misuse, abuse, accident, commercial use, institutional use, or shipping damage. Hank's warranties extend only to the original purchaser. Any item purchased "as is" including closeouts, floor models and discontinued special purchases are excluded from warranty coverage. Warranties do not apply to accessories.

Slight Damages or Imperfections


Detailing of furniture after delivery to your home is a common practice in the furniture industry and our delivery personnel are trained to perform this service, which includes correcting minor imperfections on the delivered furniture, in your home, at our discretion.

Warranty exclusions:

1. The wearing qualities, peeling, fading of upholstery and materials

2. Furniture hase been rented or use commercially.

3. Conditions resulting from negligence, improper use, alteration or othe casulty.

4. Furniture sold at discounted price, floor sample or clearance.

5 Body impressions on a mettress sets.

Do you offer extra protection for the products you sell?

"It’s only new one time" Yes, we are proud to offer protection plans for fabric, leather, wood, and mattresses that will protect your furniture for 5 years from date of delivery. This supplemental protection is available for a nominal fee at the time of your purchase. Guardian's new Crypton Protection Plan covers nearly every type of furniture including wood, leather, fabrics and hard surfaces like laminates glass and metal. The Plan offers protection against accidental damage including stains, gouges, burns, water marks and more. Guardian Protection Products has been an established manufacturer of high quality furniture protection products as well as a warranty service provider for furniture retailers since 1977. For more information, visit www.guardianproducts.net. See a sales associate for complete details. To process a claim, please call Guardian at 1-866-289-3210

 

Keep your furniture clean like never before with our Eco-friendly Furniture Protection Plan

 

Your new purchase looks beautiful. How will it look six months from now?


Keep your furniture looking new without the use of harsh solvents with our certifiably green Crypton Protection Program offered exclusively by Guardian Protection Products. A leader in furniture protection since 1977, Guardian Protection has joined forces with revolutionary textile manufacturer Crypton Super Fabrics to bring you the most advanced, effective and eco-friendly warranted furniture protection program in the industry. With the Crypton protection program, each fiber is encapsulated to repel stains, prevent bacteria growth and resist life's mishaps. Fabrics stay clean longer so you can Live Clean and Live Green. You've found furniture that suits your taste. Why not choose a protection plan that fits your philosophy of clean living?


An extended 30-day claim notification period and expanded warranty coverage aren't the only features unique to the Crypton Protection Program offered by Guardian. Our treatments are part of the next generation of stain repellents that make them safer and greener - and superior at eliminating most stains. Whether you are buying fabric, leather, stone or wood, you’ll get our warranted coverage against common household mishaps guaranteeing full replacement of furniture, when applicable.* You may also receive a customized furniture care kit including cleaner, protector and polish, for example, to help you care for your purchase.

Warranty Coverage for Accidental: *


Fabric Leather Wood Household food and beverage stains, Stains from human or pet bodily fluids, Stains from grass, grease, ballpoint pen, ink, nail polish, cosmetics, crayon, Stains from iodine, shoe polish. Rips, cuts, burns or punctures**.  Liquid marks or rings Gouges or heat marks from a single incident Breakage of the wood frame or other hard surface from a single incident Glass or mirror component breakage (except crowned or curved glass)

* Some exclusions apply. This brochure is a summary of the types of coverage that can be offered, and is not a substitute for the warranty.

** This coverage is optional on fabric programs.

 

See more details at:

http://www.guardianproducts.net

 

iStyle Furniture | Cleveland Furniture Store © 2016

Contact Us

Our Location

4639 Northfield Rd
North Randall OH 44128

Cleveland East

4639 Northfield Road Cleveland, OH 44128
(216) 662-4000
Monday to Saturday 10:30am to 7pm
Sunday 12pm to 5pm

Cleveland West

6850 Pearl Road Middleburg Heights, OH 44130
(440) 888-0850
Monday to Saturday 10:30am to 7pm
Sunday 12pm to 5pm

216-662-4000

216-663-7393